HELIO · PRIVACY

Privacy &
legal.

This notice explains how Auravia Ltd handles information sent through the HELIO First Allocation enquiry form.

Who we are

HELIO is a brand of Auravia Ltd, a company registered in Cyprus (HE487392; VAT CY60329972V). Registered office: Anthypolochagou Georgiou M. Savva 26, Shop 1–2, Geroskipou 8201, Paphos, Cyprus.

For questions about your information, contact [email protected] or [email protected].

Information in an enquiry

If you submit the form, we receive your name, email address, country, preferred HELIO size, quantity, whether you are enquiring as a private collector or trade / venue, and any company name or message you choose to provide. These details are used to respond to your request and, if you ask, prepare an individual offer. Sending an enquiry does not place an order or reserve stock.

The required privacy checkbox records that you have read this notice. It does not sign you up for marketing. This form has no marketing opt-in.

Why and how long we use it

Auravia Ltd controls this processing. We use form submissions to take steps you request before a possible contract. For general correspondence, we rely on our legitimate interest in responding. We normally retain enquiry records for up to 180 days. Routine deletion may occur later; you can ask us to delete an enquiry sooner. Correspondence needed for an ongoing project or legal recordkeeping may be retained longer. A notification containing your enquiry is also sent to HELIO and may remain in business email while needed for the response, relationship or applicable recordkeeping.

The form uses a Cloudflare security check to help prevent abuse. Cloudflare also hosts this page and the enquiry service, and may process technical connection information to provide and protect them.

Authorized Auravia personnel can access enquiry records to respond. We do not use this form for advertising, analytics or marketing subscriptions.

Your rights

You may request access to or correction or deletion of your personal information, restriction of processing, and object to processing based on legitimate interests where applicable. You may also request portability where it applies. Contact us at either address above. You may complain to the Cyprus Commissioner for Personal Data Protection or your local supervisory authority.

Providers and international processing

Cloudflare provides hosting and the security check. The configured email service delivers notifications to HELIO. These providers may process information in countries outside Cyprus, subject to their terms and applicable data-transfer safeguards. See Cloudflare’s privacy policy and contact us if you need more information about a particular enquiry.

Orders and availability

The form is an enquiry only: it takes no payment and creates no order, stock reservation or delivery commitment. Price, configuration, availability and timing are confirmed individually before any commitment.

Updated 19 October 2026.